Infos

Most asked questions

  • Check-In

    Check-In

    • Your cozy suite will be avilable for you from 03:00pm on the day of arrival. If you arrive before 03:00pm, we can store your luggage for you. In the meantime you can enjoy the atmosphere of the hotel with a glass of prosecco, take a stroll trough Wagrain, make your first turns in the powder snow, or simply indulge in the warm sunshine on the sun terrace.
  • Check-Out

    Check-Out

    • Please plan accordingly that your suite will be available until 11:00pm on the day of departure. If you want to enjoy our Premium SPA, feel free to use the bathrobes and towels provided in your suite. If you would like to spend the rest of the day in our region, we would be happy to store your luggage. Late check-out is subject to availability and an additional fee may apply.
  • confirm the booking

    How can I fix the booking?

  • Deposit

    Do we have to pay a deposit?

    To secure your booking, a deposit of 20% of the arrangement price is required at the time of booking. In case of cancellation within the free cancellation period, the deposit will be returned to your account or credited to your customer account for a later booking.

    • Payment

      How can I pay?

      • We preferred cash, but you can pay also with Mastercard, Visa or ATM.
    • Cancellation conditions

      What would be the cancellation conditions?

      STORNO@ALMMONTE

      We have improved our cancellation conditions for you:

      • Free Cancellation:

        • For bookings from November 29, 2024, to April 20, 2025: up to 14 days before your arrival date.
        • For bookings from April 30, 2025, to November 3, 2025: up to 3 days before your arrival date.
      • In case of No-Show or early departure:

        • 100% of the package price is payable.
      • Cancellation Fees:

        • 100% of the accommodation price will be charged as cancellation fees. Exceptions apply in cases of official border closures, travel warnings, or a lockdown in your home country, where no cancellation fees will be incurred.
      • Cancellation outside the deadline:

        • The deposit amount will be refunded to you or credited to your customer account upon request. Your deposit can also be credited to your customer account for a future booking.

      Please understand that we can only accept cancellations in writing.

    • Dogs

      Are dogs allowed?

      • Your dog is also welcome at our hotel. Herewith we charge 35,00 EUR per day.
    • Children- & baby equipment

      Children- & baby equipment

      • Please let us know, if you need a baby bed or a high chair for your youngest. For the babybed we charge 25,00 EUR per stay.
    • E-Mountainbike rental

      Can I rent a E-Mountainbike?

      • We have new e-bikes available for rent at our design hotel for summer. For those who don't have the trained leg muscles of a cyclist, riding comfortably with an e-bike is the perfect option.
      • Free rental, limited to 2 hours | Full-day e-bike rental: EUR 45.00.
      • Please consult our reception for recommendations on where to explore the surroundings with our 18-gear e-bikes.
    • E-Charging Station

      E-Charging Station for your car

      • We had a charging station for you E-Car, which you can use as our hotel guests (for this we charge 30 euro loading fee)
    • Restaurants

      Which restaurant can you recommend us?

      • ALMMONTE 96 For a culinary delight, we recommend our à la carte restaurant Almmonte 96, crowned with 2 forks by Falstaff. Here, we serve a sensory experience like no other, where quality always takes the lead. All of our ingredients are sourced from 100% organic farming, and we make no compromises when it comes to environmentally friendly and humane breeding practices.
      • ALMMONTE Eatery - International cuisine & sushi. A delicious journey through the international cuisine in the usual Almmonte quality at our Sensum Suites boutique hotel, which is just 300 meters from the Präclarum Suites Hotel.
    • Almmonte Hotel Voucher

      GIVE THE GIFT OF JOY & TIME

      Make a Gift - ALMMONTE GIFT VOUCHERS

      • Please note that it takes some time to send our voucher boxes (by post).
      • Vouchers in PDF format will not be sent.
      • It's that simple: Order a voucher by e-mail or telephone (minimum € 200). Please state your name, billing address, the amount of the voucher and a telephone number.
      • The voucher can be paid by bank transfer or credit card. ( Attention: with bank transfer the voucher is only valid after receipt of payment ).
      • Order: info@almmonte.com or 004364137286
    • Almmonte Restaurant Voucher

      GIVE THE GIFT OF ENJOYMENT & TIME

      ALMMONTE KONSUM GIFT VOUCHERS

      • Voucher card - Rechargeable - Can be used individually
      • Please note that the restaurant vouchers including voucher boxes can only be collected in person at our Preclarum reception. ( Vouchers in PDF format will not be sent. )
      • Vouchers worth € 50 / € 80 / € 100 are available daily from 08.00 - 22.00 at our reception without advance booking. Individual amounts (min. € 50) can be created on request.  
      • The voucher can be paid in cash, by credit card or EC.

      Order: info@almmonte.com or 004364137286

    • Tax for the community/mobility tax

      What is the tax for the community/mobility tax?

      From 1 May 2025, the infrastructure charge will increase to: € 3.00 per person/night (for adults aged 15 and over) and includes the following:

      - The mobility tax (EUR 0.50 per person) includes a ticket for free use of public transport throughout Salzburg. The ticket is already valid on your arrival and will be sent to your e-mail address as a QR code on request.

      - Free shuttle between our hotels/restaurants

      - Free e-bike hire/ maintenance 1 x per week

      - concierge service

    Location and arrival

    Your way to your TIME - OUT in Wagrain...

    The Almmonte Designhotel Präclarum Suites- your new opened design hotel in Wagrain- can be easily and conveniently reached by plane, train, or car. You can drive directly to the hotel with your vehicle.

    • Arrival by car

      Arrival by car

      Via the A10 Tauern motorway (Salzburg towards Villach):

      Take the Flachau exit - continue on the federal road to Wagrain! Or take the Bischofshofen exit - federal road to St. Johann im Pongau/Alpendorf - federal road to Wagrain.

      Traffic service ÖAMTC:

      • Please check the current traffic situation on Austrian roads.
      • Vignette obligation in Austria. It is mandatory on every highway. 
      • The check-in parking lot is located behind the hotel. With your room key, you have access to the hotel parking space, which is located to the left of the hotel.
    • Arrival by train

      Arrival by train

      The nearest train station in in St.Johann im Pongau (arround 10km away). The public bus or taxes will bring you further to us in Wagrain. 

    • Arrival by flight

      Arrival by flight

      The next airport in the  Airport "W.A. Mozart" in Salzburg and it would be arround 70km away from wagrain.

    • Cab & shuttle service

      Cab & shuttle service

      If we can help you to organize a transfer to your desired destination, please let us know. Herefor we just need your arrival or departuretime and we'll organize everything for you!

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